Please read these terms and conditions of use carefully before using this website:

Welcome to Persian Rug Co.. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Persian Rug Co.’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Persian Rug Co. and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Amendment Of Terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Persian Rug Co.’s rights and obligations to each other.

Limitation Of Liability

It is an essential pre-condition to you using our website that you agree and accept that Persian Rug Co. is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Competition and Consumer Act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Persian Rug Co.’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

Delivery Of Goods

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Persian Rug Co..

We ship to the address you provide when you order. Goods cannot be sent to PO boxes and we therefore require a physical delivery address when you place your order. Please note: if there is no one available to receive the goods and the driver has to return to your address to re-effect delivery, an additional cost may apply.

In such circumstances where you have granted an authority to leave goods unattended, the responsibility of risk and ownership transfers to you upon this instruction and delivery. You agree that we and all our shipping agents, are released from liability for any lost, stolen or damaged goods that are delivered and left unattended in accordance with your authority.

Once goods are delivered, we ask that you inspect and advise us immediately of any issues you may have. We are not involved in nor do we have any liability once the goods have left our warehouse beyond our terms and conditions. We will assist you with any claim you may have against any shipping provider where possible. We recommend you consider shipping insurance for your valuable goods.

Shipping Insurance: We can offer you additional insurance options with your shipping to insure your goods against loss or physical damage to your rugs. Please contact us for more details and a quote.

Returns and Refunds

Persian Rug Co. handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

We want you to be happy with your online order so we offer a 30 day money back return for online purchases. Contact us to receive a full refund. You are responsible for return packaging and shipping charges only.

30-Day Refunds For All Online Purchases

If for any reason after purchasing from our web site you would like to return your purchase, you must contact us within 30 days of receiving your goods and we will confirm return instructions. All goods must be returned unused and in the same condition you receive them.

Clients must pay for return packaging and shipping. It is your responsibility to ensure we receive the goods and you are responsible for any lost or damaged goods.

We will only process your refund once we have received the goods and confirmed they are in new and unused condition.

Damaged, Faulty or Incorrect Goods

We, at all times abide by the Australian Consumer Law in relation to any returns and processing refunds. We ask that you notify us immediately of your receipt of any damaged, faulty or incorrect goods. We will replace or refund your order accordingly.

Links To Other Websites

Persian Rug Co. may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Persian Rug Co. and the owners of those websites. Persian Rug Co. takes no responsibility for any of the content found on the linked websites.

Persian Rug Co.’s website may contain information or advertisements provided by third parties for which Persian Rug Co. accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

Disclaimer

To the fullest extent permitted by law, Persian Rug Co. absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Persian Rug Co. gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Persian Rug Co. to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

Your Privacy

At Persian Rug Co., we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Persian Rug Co. respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Persian Rug Co.’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Persian Rug Co. collects is secured against unauthorised use or access. We do not store credit card information.

Third Parties

Persian Rug Co. does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

Disclose Your Information

Persian Rug Co. may be required, in certain circumstances, to disclose information in good faith and where Persian Rug Co. is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Exclusion Of Competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Persian Rug Co.. Persian Rug Co. expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Persian Rug Co. will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Persian Rug Co. reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

Copyright, Trademark and Restrictions of Use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Persian Rug Co. expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Whole Agreement

These terms and conditions represent the whole agreement between you and Persian Rug Co. concerning your use and access to Persian Rug Co.’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Exclusion Of Unenforceable Terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

Jurisdiction

This agreement and this website are subject to the laws of New South Wales and Australia. If there is a dispute between you and Persian Rug Co. that results in litigation then you must submit to the jurisdiction of the courts of Australia.